Join the team

Lamington Group is a B corp real-estate and hospitality company on an ambitious journey to 5000 net-zero hotel bedrooms by 2030. Our mission is to enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.

The role of the Sales Manager with Lamington Group is to be responsible for developing new business opportunities for a set of defined market segments included in the hotels’ strategy.

By developing and implementing a clear sales action plan, the Sales Manager will undertake prospecting activities to ensure a healthy pipeline of opportunities to convert. The Sales Manager will be also responsible for the account management of small to medium accounts, managed on a tier level structure according to their production. 

The Sales Manager will leverage their previous experience within the Long Stay and Service Apartment industry to maximise this segment for all Lamington Group properties, working alongside the Agent Account Manager.

Working closely with Revenue Management, Marketing, Reservations and the broader sales team, the Sales Manager will pull in support from across the Commercial function to ensure that the revenue goals are achieved and exceeded for the properties across the portfolio. 

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses 

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme use of gym facilities in our hotels

• Access to activity workshops we host for our guests and the community

• Employee Assistance Programme for you and your immediate family

• Regular social activities including monthly people & planet focused engagement activities

• Personal development programmes and opportunities to grow as we do

Job responsibilities: 

• Undertake business development initiatives to ensure that there is a steady and consistent flow of business opportunities being brought forward to the Lamington Group properties from new accounts. 

• Negotiate and sign up new corporate accounts of dynamic and corporate transient business, building a portfolio of small to medium accounts and providing the Group Key Account Manager leads on National/Key Accounts. 

• Account Management initiatives including client site inspections, account review meetings, corporate activations, client gift drops, FAM trips, etc

• Undertake annual rate negotiations with negotiated clients based on account production, forecasted performance and wider revenue strategy per property. 

• Manage the Money Makers initiative, an internal lead generation program. 

• Support Group Key Account Manager generating leads from consortia/TMC’s business 

• Provide strategic guidance and support to the Agent Account Manager to maximise the Long Stay segment. 

• Growing Meetings & Events business for the portfolio 

• Utilize the Salesforce environment to accurately record information relating to clients, contacts and our relationship and to ensure that data integrity is maintained. 

• Keeping on top of market intelligence by attending hoteliers meetings and maintaining good communication with local competition

• Attend trade shows, conferences and networking events as required by the business.

• Liaising with local influential partners in the area of each property, identifying revenue generating sponsorship/partnership opportunities 

• Work with the hotel General Managers and key hotel team members to strengthen current relationships within the local community, business events etc. to maximize networking opportunities to raise the profile/awareness of the hotel.

Desired Experience, Skills & Attributes: 

• Must have 4+ years hotel sales experience gained from either an international brand or national group of hotels. 

• Must have experience in the Serviced Apartments and long stay segment

• Passionate, enthusiastic, a hunter and go-getter, must have the tenacity to chase down new business opportunities and work courageously and creatively to ensure conversion. 

• Fastidiously organized, a planner and detail oriented would be skills that would ensure success in this role. 

• People management experience

​

Where & When

You will work 40 hours per week and the Sales Manager will be based at head office in Hammersmith but will be required to travel between all sites within the portfolio to undertake client site inspections and meetings, account reviews and other sales activities.

Our Hiring Process

• Telephone screening with one of our team to check our expectations align (30 mins)

• In-person capability & values interview to get to know you better (1 hour)

Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to room2 to apply. 

We are an equal opportunity employer and encourage applications from all backgrounds and we do not discriminate on the grounds of race, gender, ethnicity or other protected characteristic under The Equality Act 2010. Please do not hesitate to ask if you require reasonable adjustments to our hiring process.

Lamington Group is a real-estate and hospitality company on an ambitious journey to open 5000 beautifully-designed net-zero hotel rooms by 2030 and enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities.

We are currently seeking a passionate Lettings & Office Manager to provide outstanding tenant satisfaction through letting & managing the Lamington Lettings portfolio, as well as taking responsibility for our head office space.

Find out more about what it’s like working with us here: https://lamingtongroup.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses 

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme use of gym facilities in our hotels

• Access to activity workshops we host for our guests and the community

• Employee Assistance Programme for you and your immediate family

• Regular social activities including monthly people & planet focused engagement activities

A day in the life:

Lettings/Property Management Duties:

• Advertising, arranging viewings and negotiating offers for new properties as they become available; including inspecting the property, ensuring up-to-date photos are taken, dressing the property for viewings

• To maintain high occupancy, low vacancy periods and drive toward market rents to yield the performance of the portfolio

• Issuing ASTs and completing the referencing process for prospective tenants

• Ensuring that the tenancies and properties are fully compliant with current legislation; including but not limited to conducting right to rent checks, arranging gas safeties, inventory checks, EICR and EPC reports 

• Conducting maintenance inspections, monitoring the outstanding maintenance jobs and liaising with tenants and maintenance to arrange timely repairs

• Supporting maintenance to achieve timely turnarounds and high standards of accommodation by monitoring maintenance jobs and ordering equipment/furniture

• Maintaining the PMS with up to date information, tenancy information, photographs, maintenance issues etc

• Managing the required health and safety procedures and checks across the properties, using the guidance of external consultants; this includes conducting fire risk assessments, PAT tests (training provided), and monthly/quarterly safety inspections 

• Negotiating contract renewals and managing the end of tenancy process including conducting check-out reports and deposit returns

• Managing tenancies throughout the term including invoicing and debt collection, serving section 8 or section 21 notices where required 

• To manage the renewal/replacement of furniture, fittings, and equipment for the property portfolio, including those of newly refurbished flats and short-let properties

• Managing the Lettings department budgets, completing monthly reporting & forecasting

​

Office Management Duties:

• Assist with answering incoming calls and directing enquiries to the relevant team

• Maintaining office supplies & equipment, including stationary, tea, coffee & milk

• Dealing with IT related issues including printer maintenance and Wi-Fi

• Managing the meeting rooms & ensuring they’re kept in a ready-state for the next booking

• Assisting in the maintenance of company insurances, which includes checking the renewal prices and entering any claims where necessary

• Conducting inspections and maintaining H&S standards in the office

• Ensuring all office and breakout spaces are kept in a neat and tidy manner 

• ​​Working proactively alongside colleagues in all departments to support them, including guest service, operations, housekeeping, sales, marketing, finance, HR and maintenance.

Where & When

You’ll work 40 hours per week at our Head Office in Hammersmith, however, with our pipeline of growth and our plans to help you grow too, you may be based at other locations from time to time.

Our Hiring Process

• Telephone screening with one of our team to check our expectations align (30 mins)

• In-person capability & values interview to get to know you better (1 hour)

  
  

We are an equal opportunity employer and encourage applications from all backgrounds and we do not discriminate on the grounds of race, gender, ethnicity or other protected characteristic under The Equality Act 2010. Please do not hesitate to ask if you require reasonable adjustments to our hiring process.

​

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:
We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best.

You’ll also receive:

• ​1 free night stay at any of our properties per year, with generous employee discount thereafter
• ​Competitive salary and discretionary bonus scheme
• ​Pension scheme
• ​Loyalty rewards and referral bonuses
• ​Company sick pay scheme
• ​2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• ​Additional annual leave with length of service
• ​Cycle to work scheme use of gym facilities in our hotels
• ​Access to activity workshops we host for our guests and the community
• ​Employee Assistance Programme for you and your immediate family
• ​Regular social activities including monthly people & planet focused engagement activities
• ​Personal development programmes and opportunities to grow as we do

​
A day in the life of our roommaker:
As our roommaker you'll prepare our rooms for new and existing guests. This will include:
Daily preparation of rooms to ensure spotless standards and delivery of a perfect first impression every time
Supporting the Housekeeping team oversee room2 inventory
Comply with all relevant health and safety legislation
Deliver a personal and memorable customer service when interacting with guest

​
What we’re looking for:
As our Roommaker you will know and understand what it means to be part of delivering an amazing experience to guests and always exceeding guest’s expectations.
Excellent attention to details 
Kind and motivated to learn more 
Looking forward to grown with room2 and be part of our expansion.


Where & When
You’ll work variable hours per week at room2 Southampton however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

Salary: £10.90 per hour

​
Our Hiring Process
Telephone screening with one of our team to check our expectations align (30 mins)
In-person capability & values interview to get to know you better (1 hour)
Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to room2 to apply.

​
We are an equal opportunity employer and encourage applications from all backgrounds and we do not discriminate on the grounds of race, gender, ethnicity or other protected characteristic under The Equality Act 2010. Please do not hesitate to ask if you require reasonable adjustments to our hiring process.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities.

We are a family-run organisation focused on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking a passionate Senior Duty Manager at our room2 Belfast property.

Find out more about what it’s like working with us here: https://room2.com/careers/

A day in the life of our Senior Duty Manager:

• Create ‘can’t wait to return’ experiences for our guests
  
• Leading the front of house team to create ‘can’t wait to return’ experiences for our guests
  
• Creating an engaged and ‘happy’ led environment for the team at work
  
• Main point of escalation for guest queries and questions
  
• Assisting AGM with creating inspiring, culturally led experiential events & workshops
  
• Manage online reputation and presence through responding to reviews
  
• Complaint handling with understanding and considered attitude
  
• Improve Room2 standard operating procedures and train the team on them
  
• Recognising sales opportunities and training your team to deliver on these
  
• Dealing with housekeeping and maintenance on day to day
  
• Manage out-of-hours queries for group properties
  
• Being accountable for safety of your property
  
• Lead team meetings providing constructive feedback to improve operational performance and guest experiences
  
• Always question best practice and act on opportunities to improve hotel occupancy, revenue and operational process by developing and delivering improvement projects.
  
• Being on call for management responsibilities when required

What you’ll require

• Service focused attitude and huge passion for creating world class experiences
  
• Kind and compassionate leadership skills with a tenacity for driving performance
  
• Cool, calm & collected communication skills
  
• Hospitality team management experience in a dynamic property
  
• Intuitive and understanding sales and negotiating skills
  
• Confident & calm in dealing with challenging situations and crisis management
  
• Dynamic and strategical decision making
  
• Timekeeping & time management that is on point
  
• An eye for pedantic detail
  
• Experience in presenting and delivering brand vision
  
• Competent & confident IT skills for relevant property management software systems & Microsoft office
  
• Excellent English speaking skills (extra languages are a bonus)
  

Time & Place

You’ll work 40 hours per week based at room2 Belfast, however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking a passionate Duty Manager inspire the team and deliver an outstanding guest experience in our new Belfast property.

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

A day in the life of our Duty Manager:

As our Duty Manager you'll inspire and lead our guest facing team from the front. This will include:

• Creating ‘can’t wait to return’ experiences for our guests
• Leading the team of house hosts
• Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
• Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
• Being the ‘in the know’ person for guests queries & questions
• Managing out-of-hours queries for group properties
• Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
• Taking payments and balancing the books at the end of the day
• Completing property patrols to ensure safety & security
• Being accountability for safety of your property overnight
• Dealing with housekeeping and maintenance on day to day
• Be initiative led when dealing with challenging situations or guest complaints making sure our guests leaves happy
• Confident working alone and being a happy, positive influence when working as part of a team
• Part of the management team in all aspects of the day to day operation
• Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences
• Experience in customer service role
• Confidence to act on initiative and make considered decisions
• Cool, calm & collected communication skills
• Demonstrable sales skills
• An eye for pedantic detail
• Competent & confident IT skills for relevant property management software systems & Microsoft office
• Excellent English speaking & writing skills (extra languages are a bonus)

Where & When

You’ll work 40 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking a passionate Nights Duty Manager to join the team ahead of our Belfast property opening!

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

A day in the life of our Nights Duty Manager:

As our Nights Duty Manager you'll take full responsibility for our guests and property overnight. This will include:

• Creating ‘can’t wait to return’ experiences for our guests
  
• Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
• Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
• Being the ‘in the know’ person for guests queries & questions
• Managing out-of-hours queries for group properties
• Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
• Taking payments and balancing the books at the end of the day
• Completing property patrols to ensure safety & security
• Being accountability for safety of your property overnight
• Dealing with housekeeping and maintenance on day to day
• Be initiative led when dealing with challenging situations or guest complaints making sure our guests leaves happy
• Confident working alone and being a happy, positive influence when working as part of a team
• Part of the management team in all aspects of the day to day operation
• Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences
• Experience in customer service role
• Confidence to act on initiative and make considered decisions
• Cool, calm & collected communication skills
• Demonstrable sales skills
• An eye for pedantic detail
• Competent & confident IT skills for relevant property management software systems & Microsoft office
• Excellent English speaking & writing skills (extra languages are a bonus)

Where & When

You’ll work 40 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking passionate receptionists, baristas, and food and beverage team members to join our team and provide outstanding guest experiences during our Belfast launch and thereafter.

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

A day in the life of our roommates:

As our roommate you'll be the first point of contact welcoming our guests and providing outstanding experiences. This will include:

• Create ‘can’t wait to return’ experiences for our guests
• Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
• Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
• Being the ‘in the know’ person for guests queries & questions
• Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
• Taking payments and balancing the books at the end of the day
• Be initiative led when dealing with challenging situations or guest complaints
• Confident working alone and being a happy, positive influence when working as part of a team
• Supporting your management team in all aspects of the day to day operation
• Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences
• Experience in customer service role
• Confidence to act on initiative and make considered decisions
• Cool, calm & collected communication skills
• Demonstrable sales skillsAn eye for pedantic detail
• Competent & confident IT skills for relevant property management software systems & GSuite
• Excellent English speaking & writing skills (extra languages are a bonus)
• Cool, calm & collected communication skills

Where & When

You’ll work up to 40 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking passionate receptionists, baristas, and food and beverage team members to join our team and provide outstanding guest experiences during our Belfast launch and thereafter.

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

A day in the life of our roommates:

As our roommate you'll be the first point of contact welcoming our guests and providing outstanding experiences. This will include:

• Create ‘can’t wait to return’ experiences for our guests
• Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
• Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
• Being the ‘in the know’ person for guests queries & questions
• Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
• Taking payments and balancing the books at the end of the day
• Be initiative led when dealing with challenging situations or guest complaints
• Confident working alone and being a happy, positive influence when working as part of a team
• Supporting your management team in all aspects of the day to day operation
• Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences
• Experience in customer service role
• Confidence to act on initiative and make considered decisions
• Cool, calm & collected communication skills
• Demonstrable sales skillsAn eye for pedantic detail
• Competent & confident IT skills for relevant property management software systems & GSuite
• Excellent English speaking & writing skills (extra languages are a bonus)
• Cool, calm & collected communication skills

Where & When

You’ll work 25 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking a passionate housekeeper to join our team and be a part of our newest property opening in Belfast!

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
  
• Competitive salary and discretionary bonus scheme
  
• Pension scheme
  
• Loyalty rewards and referral bonuses
  
• Company sick pay scheme
  
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
  
• Additional annual leave with length of service
  
• Cycle to work scheme use of gym facilities in our hotels
  
• Access to activity workshops we host for our guests and the community
  
• Employee Assistance Programme for you and your immediate family
  
• Regular social activities including monthly people & planet focused engagement activities
  
• Personal development programmes and opportunities to grow as we do
  

A day in the life of our roommaker:

As our roommaker you'll prepare our rooms for new and existing guests. This will include:

• Daily preparation of rooms to ensure spotless standards and delivery of a perfect first impression every time
  
• Supporting the Housekeeping team oversee room2 inventory
• Comply with all relevant health and safety legislation
• Deliver a personal and memorable customer service when interacting with guest

What we’re looking for:

• As our Roommaker you will know and understand what it means to be part of delivering an amazing experience to guests and always exceeding guest’s expectations.
  
• Excellent attention to details
• Kind and motivated to learn more
• Looking forward to grown with room2 and be part of our expansion.

Where & When

You’ll work approximately 20 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities.

We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.

Find out more about what it’s like working with us here: https://room2.com/careers/

Our Kitchen Porter will be responsible for maintaining cleanliness and sanitation standards in the hotel kitchen and assisting with various food preparation tasks. This role plays a vital part in ensuring the efficient operation of the kitchen and providing a high level of service to hotel guests.

A day in the life of our Kitchen Porter:

• Cleaning and Sanitizing: Wash dishes, utensils, pots, and pans by hand or using dishwashers. Clean and sanitize kitchen surfaces, equipment, and appliances in accordance with hotel hygiene standards.

• Food Preparation Assistance: Assist chefs and cooks with basic food preparation tasks such as peeling, chopping, and portioning ingredients. Help with the storage and organization of food items in refrigerators, freezers, and dry storage areas.

• Handling Deliveries: Receive deliveries of food supplies, equipment, and other items. Verify the accuracy of deliveries and store items appropriately. Assist with the rotation of stock to ensure freshness.

• Waste Management: Dispose of kitchen waste properly, including food scraps, packaging, and other rubbish. Sort and recycle materials as required. Keep waste disposal areas clean and organized.

• Equipment Maintenance: Clean and maintain kitchen equipment and appliances, including dishwashers, ovens, grills, and refrigerators. Report any equipment malfunctions or maintenance needs to the appropriate supervisor.

• Inventory Control: Assist in maintaining inventory levels by monitoring stock of kitchen supplies and notifying the chef or purchasing department when items need to be reordered. Help with the storage and organization of inventory items.

• Adherence to Health and Safety Regulations: Follow all health and safety regulations and procedures to ensure a safe working environment. Handle and store food items safely, use cleaning chemicals according to instructions, and wear appropriate protective gear.

• Teamwork: Work collaboratively with other kitchen staff members to ensure smooth operation during busy periods. Communicate effectively with chefs, cooks, servers, and other team members to coordinate tasks and maintain efficiency.

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences

• Previous experience in a similar role preferred but not required

• Basic knowledge of kitchen hygiene and sanitation practices

Where & When

You’ll work part time, 25 hours per week at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us. We are currently seeking a passionate Nights Duty Manager to join the team at room2 Southampton!

Find out more about what it’s like working with us here: https://room2.com/careers/

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

A day in the life of our Nights Duty Manager:

As our Nights Duty Manager you'll take full responsibility for our guests and property overnight. This will include:

• Creating ‘can’t wait to return’ experiences for our guests
  
• Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
• Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
• Being the ‘in the know’ person for guests queries & questions
• Managing out-of-hours queries for group properties
• Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
• Taking payments and balancing the books at the end of the day
• Completing property patrols to ensure safety & security
• Being accountability for safety of your property overnight
• Dealing with housekeeping and maintenance on day to day
• Be initiative led when dealing with challenging situations or guest complaints making sure our guests leaves happy
• Confident working alone and being a happy, positive influence when working as part of a team
• Part of the management team in all aspects of the day to day operation
• Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What we’re looking for:

• Service focused attitude and huge passion for creating world class experiences
• Experience in customer service role
• Confidence to act on initiative and make considered decisions
• Cool, calm & collected communication skills
• Demonstrable sales skills
• An eye for pedantic detail
• Competent & confident IT skills for relevant property management software systems & Microsoft office
• Excellent English speaking & writing skills (extra languages are a bonus)

Where & When

You’ll work 40 hours per week at room2 Southampton however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

Our Hiring Process

• Telephone screening with one of our team to check our expectations align (30 mins)
• In-person capability & values interview to get to know you better (1 hour)
  

Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to room2 to apply.
We are an equal opportunity employer and encourage applications from all backgrounds and we do not discriminate on the grounds of race, gender, ethnicity or other protected characteristic under The Equality Act 2010. Please do not hesitate to ask if you require reasonable adjustments to our hiring process

Summary

Lamington Group is looking for a motivated individual to join the development team to help with the interior design of Lamington Group’s serviced apartment portfolio and to help support in the design of room2 hometels which has a growing pipeline, this role will also require someone to support in the administration within the development department. This creative role is perfectly suited for a hands-on individual with a flair for interior design and with experience in procurement and selection of FF&E and OS&E.

About Lamington

Lamington is a 50-year-old family-owned and run real estate investment and development business based in London. The business has a significant property holding and operates in the serviced apartment and AST sector under the Lamington Apartments brand.

About room2

room2 hometels is an innovative new brand created by Lamington Group, focused on a nationwide rollout. room2 has market-leading guest experiences and a growing reputation in challenging the stagnant and soulless hotel market with a design and experience led hometel product.

Hometels is a new sector of hospitality created by room2. They sit between hotels and Airbnb, and deliver the comforts and flexibility of home combined with the best bits of a hotel, with the experience of Airbnb.

room2 currently has hometels open in London, Southampton and Belfast, with committed sites in Manchester and York, along with an exciting pipeline of further properties to come. The 2030 target is 5000 keys open and delivered across the UK.

Job Description

You will work with the interior design manager to support new property openings while working closely with external designers on individual stylings for each location. You will help create stand out designs which take confident design risks, innovate and challenge the status quo of typical hotels. You will drive design around the ‘hometel’ concept, which focuses on details, layering and storytelling as well as a passion for sustainability throughout the design. 

You will support the refurbishment  of the Lamington Serviced Apartments portfolio to the same standard as the hometels and in line with our net zero roadmap along with smaller new residential projects. 

You will also work to support the procurement and project managers. You will be tasked to support in sourcing, purchasing and coordinating operations supplies and equipment (OS&E) and furniture, fixtures and fittings (FF&E) for various projects.

Your Role - Interior Design

• Work closely with the Interior Design Manager and support in presenting ideas and design solutions to the Directors and Property Team during all phases of the design process from concept to handover.

• Work with all external design agencies from design to graphic to brand strategy which impact and enhance the overall guest experience.

• Create, prepare and present design concepts for review.

• Develop design drawings (bespoke furniture, lighting, joinery, layouts) & schedules

• Work with in-house maintenance and operational teams to support the design and refurbishment of serviced apartments

• Assesses and manages prototype stages of bespoke pieces

• Attend site visits at key stages

• Assist at FF&E and OS&E install

• Review and create new guest touchpoints, roll out approved experience enhancements

• Assess leading hotels and companies outside hospitality for innovation

• Work on all points on the customer journey with all departments.

• Review and update the materials, furniture and sustainability databases

Your Role - Procurement

• Work within FF&E and OS&E budgets and timelines.

• Take a lead in execution, managing external resources, and see through to completion

• Support in sourcing, purchasing, and coordinating operational supplies and equipment (OSE) and furniture, fixtures, and equipment (FFE) for various projects

• Assist in vendor management, including communicating with suppliers, obtaining quotes, and negotiating prices to ensure cost-effectiveness

• Collaborate with the finance department to reconcile invoices and receipts

• Provide administrative support, including raising purchase orders, maintaining the product databases, and organising procurement-related documentation

• Coordinate the setup of supplier credit accounts, handling documentation and liaising with the finance department and the vendors for smooth processing

• ​Receipt and inspect incoming goods, ensuring they meet quality standards, while documenting any discrepancies for resolution with suppliers

• ​Research and identify sustainable suppliers and their products, assessing their environmental and ethical practices to align with Lamington Group’s sustainability goals and procurement policies

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• Requirements
  

  Required Skills/Qualifications:

  ● Previous hospitality interior design experience is essential

  ● 2+ years of experience in Hospitality design. Residential experience a plus

  ● Bachelor's Degree in Interior Design

  ● Technical CAD drawing experience (Vectorworks preferred)

  ● Experience in being part of a collaborative design environment

  ● Knowledge of local and online showrooms and resources, industry trends

  ● Thrives in a fast paced dynamic, creative environment

  ● Product development a plus

  ● Ability to multi-task across projects

  
  
  

  This role is suited for a motivated, ambitious, creative and well organised individual with a proven track record of interior design and procurement who wants to make a real difference to a fast growing brand and show a willingness to learn.

  
  

  If you believe you are suitable for this role, apply now.

  
  

Summary

Lamington Group is looking for a motivated Sustainability Projects Officer to make an industry-changing impact in the Sustainability Department, which has leading net zero credentials, undertakes a range of sustainability initiatives, and has a forward-thinking strategy in place. Lamington Group is a 55-year-old family-owned and run real estate investment and development business based in west London. The business has a significant property holding and operates in residential and lettings with an estate of hotels and rental apartments.

In September 2021, Lamington Group shifted its position to take urgent action on the climate crisis by committing to be net zero by 2030. Our sustainability plan is focused on reducing carbon but, to ensure a holistic approach, we have aligned to the One Planet Living principles by Bioregional. Sustainability guides our decisions and activities in the design, construction, and operation of all our sites. Our mission is split between People, Places, Planet and this means having a lasting legacy of positive environmental, social, and economic impacts across our portfolio and beyond.

About room2

room2 hometels is an innovative brand created by Lamington Group focused on a nationwide rollout. room2 has market-leading guest experiences and a growing reputation in challenging the stagnant and soulless hotel market with a design and experience-led hometel product. Hometels deliver the comforts and flexibility of home combined with the best features of a hotel.

​

Current sites include: Hammersmith, Chiswick, Southampton, and Belfast, with properties in development in York and Manchester.  The company is set to hold 5000 keys (guest rooms) by 2030 across the UK.

Your Objectives
To implement our sustainability goals through marketing, communications and engagement both internally and externally, working across functions and, in particular, with our Commercial and Marketing teams.  This will include working on cross-functional initiatives and with room2 hotel teams as well as forging good working relationships with staff and their projects across Lamington Apartments, Lamington Lettings, and Missionworks. The role will be focused on communications, engagement and project management through to delivery to ensure internal and external buy-in for our sustainability journey. 

​

WHAT YOU'LL BE DOING:

• - Reporting to the Head of Sustainability, you’ll be working cross-functionally to implement and deliver on our net zero carbon roadmap, in-house sustainability projects and new initiatives through writing, presenting and communicating to internal and external audiences

• - Reviewing policies, guidelines, training materials and reports that formalise and deliver evidence of our sustainability efforts, and preparing related communications pieces to communicate those points effectively

• - Creating practical sustainability guidance for our internal teams, including training materials, educational presentations, and other communications materials, both in person and online via uploads to our intranet site

• - Creating, developing and managing the achievement of project plans that deliver positive results against agreed milestones to support our broader sustainability strategy and net zero carbon goals

• - Managing Sustainability interns, overseeing, guiding, and ensuring successful project management of our internal sustainability communications campaigns

• - Writing award submissions and maintaining existing relationships with accreditation bodies who issue certificates, periodically

• - Continually creating content for future ESG reports, in alignment with GRI standards, and working with in-house and external external graphic designers to project manage the delivery of those annual ESG reports 

• - Building a network of stakeholders internally and externally to facilitate successful delivery of the role’s objectives.

  
  

EXPERIENCE:

• A sustainability-related qualification and a deep understanding of sustainability issues relevant to real estate. Such as a degree in Sustainability Communications, Environmental Management, Sustainability and Business Management, Environmental Sciences etc. and, at least, 2 year’s relevant work experience

• Demonstrable experience in Project Management, including successful examples of delivering a variety of projects from concept to delivery, ideally, in a commercial environment with exposure to science-based targets, carbon management, sustainability reporting, marketing and communications

• Knowledge of sustainability-related frameworks/certifications such as Net Zero UKGBC, ESG, One Planet Living, SBTis, GHG Protocol, B Corp, WELL, BREEAM, EPCs, GRI and similar

• Knowledge of voluntary and mandatory sustainability and energy reporting protocols applicable to property owners and leaseholders

• Excellent interpersonal skills at all levels of business, effective interactions (excellent written and verbal communication skills) 

• Preparing and publishing written reports and communications pieces across all media

• Excellent skills in Microsoft Office, Word, Excel, and PowerPoint and the Google suite

ABOUT YOU:

• - You are experienced in managing your own time for the successful delivery of projects and those undertaken by any temporary line reports (internships)

• - You are equal parts thinker and doer, someone who can come up with good ideas but then also figure out the best way to make them happen

• - You’re a natural communicator and love talking to people and building relationships

• - You are solutions-oriented and resourceful — if you hit an obstacle working on something, you'll find another way to achieve the best outcome in a timely way

• - You are organised, efficient and have excellent attention to detail

• - You are looking to manage and drive forward meaningful projects and you are ready to take the initiative

• - You are willing to go the extra mile and be a team player.

This is a rare opportunity to join an award-winning company at the beginning of its 5,000-room UK roll out, and to make a real impact on growing a company with an environmental focus at its core. It is an opportunity to join a growing Sustainability department, which has a clear objective to build a better and healthier world that makes the rest of the industry want to follow in our footsteps. 

To apply​

Please read the full job description and our ESG report 2022 (online).

Send your CV and a maximum 1 page cover letter about why you are the right fit for the role to sustainability@lamingtongroup.com.

If this job description sounds like you, we encourage you to apply even if you don’t meet all of the requirements. We would like to hear from you!

Deadline: 23rd May 2024